On this page you will find information on current and past faults affecting the IT infrastructure.
11.12.: Maintenance work on web applications
Description of the disruption
We will be carrying out maintenance work on various web applications on Wednesday between 1pm and 4pm.
Affected services
Affected users
- All users who want to log in to the affected services in the backend
3.12.: Maintenance work on the website
Description of the disruption
We are carrying out maintenance work on the Drupal system today between 12 and 1 pm. During this time, there may be restrictions in accessibility.
Affected services
Affected users
- All editors
3.12.: Maintenance work on the HIS ERP software
Description of the disruption
Due to new security updates for the HIS-ERP (resource management) server and its database, maintenance is required at short notice. This will take place tomorrow Tuesday 03.12.2024 in the time from 11:45 am - 12:15 pm.
During this time, the HIS-ERP applications (COB, FSV, SVA, ISY) and the QIS-FSV will not be usable.
Please save your work before the maintenance begins and log out of the programme. All active database connections and applications will be disconnected.
Due to the extensive tasks of the departments at the end of the year, we would like to minimise the risk of HIS-ERP downtime as much as possible. We have therefore decided against installing a new build/hotfix of the HIS software. We ask for your understanding.
If you have any questions, please do not hesitate to contact us.
Affected services
- All HIS-ERP applications
- QIS-FSV
Affected users
- All users of the services
25 Nov: BBB login malfunction
Description of the fault
Update 27 November: The fault has been resolved. There is now a new web interface.
Currently, the login to BigBlueButton is disrupted.
We are working on a solution to the problem.
Affected services
- BigBlueButton
Affected users
- All users who want to log in to BBB
Workaround
The BBB service of Chemnitz University of Technology can be used with our central login. The same options are available there.
22 Nov: Maintenance on the switch infrastructure
Description of the disruption
At around 6:30 am on 22 November 2024, maintenance will be carried out on part of the central URZ switch infrastructure. There will be a short outage of a few minutes in the accessibility of some services (especially VDI).
Affected services
Affected users
- All VDI users
21 Nov: Maintenance of the central Shibboleth service
Description of the disruption
We are carrying out scheduled maintenance work on the central Shibboleth service on 21 November 2024. The downtime will be between 4 and 5 pm. During this time, the Shibboleth service will be restarted several times. During this time, logins via Shibboleth will not be possible.
Affected services
- Shibboleth and therefore all services where Shibboleth is used for authentication
Affected users
- anyone who wants to log in to the backend of such a service
11 Nov: Maintenance work UNIINFO-L
Description of the disruption
We are carrying out a system change at UNIINFO-L from 11-12 November. In addition to moving the web server and adapting the design to the new corporate design, the new six categories announced by the Vice-Rectorate for Sustainability and Research will be introduced.
For this purpose, the submission of Uniinfo messages will be deactivated on the evening of Monday, 11 November. The changeover will take place in the morning of Tuesday 12 November. As soon as this is complete, the application will be re-enabled at the known address.
Affected services
Affected users
- Users who want to submit a Uniinfo message
22 Oct: Exchange server malfunction
Description of the disruption
Update 12:15 pm: The server is available again.
The Exchange server has been disrupted since around 11:30 am and is therefore currently unavailable.
We are working to resolve the problem.
Affected services
- Exchange
Affected users
- All Exchange users
15 Oct: WebCMS maintenance work
Description of the disruption
Due to maintenance work on the website tu-freiberg.de, the website will be unavailable on Tuesday from 10:00 am until probably 12:00 pm.
Affected services
Affected users
- Editors
22 Aug: Maintenance work on the video portal
Description of the disruption
Due to maintenance work on the video portal video.tu-freiberg.de, the portal will be unavailable from Thursday 8:00 am until probably Friday 12:00 pm.
Affected services
Affected users
- All video portal users
- All videos (embedded elsewhere) will be unavailable during this time
31.07.: Maintenance and update LimeSurvey
Description of the disruption
We are carrying out a system upgrade to version 6.x. The measures are planned for this Wednesday (31/07/2024) in the time from 9:00 - 10:00 am. All active connections will be disconnected.
The new version brings a new design (surveys and admin backend) and numerous improvements to the user interface.
Affected services
- LimeSurvey
Affected users
- Survey administrators
- Survey participants
12.07.: Telephony fault outside TUBAF
Description of the fault
Update 12/07/2024: 12:46 p.m.: the fault is currently occurring again. Telephone calls to and from TUBAF numbers are not possible.
Update 12/07/2024, 11:20 a.m.: The fault has been rectified. Telephone calls to and from TUBAF numbers are possible again.
The telephone function for calls to and from outside TUBAF is currently disrupted.
We are working on a solution to the problem.
Affected services
- Phone calls to and from TUBAF numbers
Affected users
- All telephone users
25.06.: Maintenance work and update Drupal
Description of the disruption
The new release will be installed on the productive system. The measures are planned for Tuesday (25 June 2024) between 9:00 am and approx. 10:30 am.
All active connections will be disconnected. Therefore, please save your work before the maintenance begins.
Affected services
- Web presence (Drupal)
Affected users
- All Drupal editors
10.05.: VPN fault (fixed)
Description of the malfunction
This Friday, a malfunction occurred in the VPN. This means that use via the eduVPN client is currently not possible.
Update 10.05.: The malfunction has been fixed.
Affected services
- VPN
Affected users
- Anybody who wants to connect to the VPN
17.04.: Maintenance and update HIS-ERP
Description of the fault
Due to several errors in the HIS ERP applications, it is necessary to carry out an update. In addition, regular database maintenance is taking place. The measures are planned for this Wednesday (17.04.2024) in the time from 8:30 am to approx. 9:30 am.
All active connections will be disconnected. Therefore, please save your work before the maintenance begins and close the affected applications. You will be informed when the work on the system has been completed.
Affected services
- HIS-COB
- HIS-FSV
- HIS-SVA
- HIS-ISY
- QIS-FSV
Affected users
- All HIS users
Workaround
If urgent matters prevent the measure from being carried out, please contact us at short notice.
We will be happy to answer your questions at any time.
Contact person
Martin Kunze
ERP Competence Centre of Saxon Universities
Phone: +49 3731 39-4015
Email: Martin [dot] Kunze [at] tu-freibgerg [dot] de (Martin[dot]Kunze[at]tu-freibgerg[dot]de)
25/26 October: Update HIS-ERP
Description of the disruption
On this Wednesday and Thursday (25.10.2023 and 26.10.2023) the version change of HIS-ERP to version 2023.06 will take place. All associated applications such as COB, FSV, SVA, ISY-SVA and HIS-QIS (https://sbweb3.tu-freiberg.de) will be unavailable during this time.
The work is scheduled to begin on Wednesday at 7:45 am. Please save your work until this time and close all affected applications and tools.
The installation of the new version of the HIS client on your desktop computer is planned for Wednesday and should be done remotely after prior individual telephone consultation.
Affected services
- HIS-COB
- HIS-FSV
- HIS-SVA
- HIS-ISY-SVA
- HIS-QIS
Affected users
- All HIS users
- .users
Contact person
Martin Kunze
ERP Competence Centre of Saxon Universities
Telephone: +49 3731 39-4015
Email: Martin [dot] Kunze [at] tu-freibgerg [dot] de