Description of the disruption

From 06 January 2025 to 10 January 2025 we will be carrying out a system changeover for the applicant portal, student portal, examiner portal and validation terminals (chip card). None of these systems will be available during the week.

Affected services

• Applicant portal
• Student portal
• Examiner portal
• Validation terminals

Affected users

• all users of the affected systems

Description of the disruption

We will be carrying out maintenance work on various web applications on Wednesday between 1pm and 6pm.

Affected services

• Blogfarm (WordPress)
• LimeSurvey
• Webauftritt (Drupal)

Affected users

• All users who want to log in to the affected services in the backend

Description of the disruption

We are carrying out maintenance work on the Drupal system today between 12 and 1 pm. During this time, there may be restrictions in accessibility.

Affected services

• Web presence Drupal

Affected users

• All editors

Description of the disruption

Due to new security updates for the HIS-ERP (resource management) server and its database, maintenance is required at short notice. This will take place tomorrow Tuesday 03.12.2024 in the time from 11:45 am - 12:15 pm.

During this time, the HIS-ERP applications (COB, FSV, SVA, ISY) and the QIS-FSV will not be usable.

Please save your work before the maintenance begins and log out of the programme. All active database connections and applications will be disconnected.

Due to the extensive tasks of the departments at the end of the year, we would like to minimise the risk of HIS-ERP downtime as much as possible. We have therefore decided against installing a new build/hotfix of the HIS software. We ask for your understanding.

If you have any questions, please do not hesitate to contact us.

Affected services

• All HIS-ERP applications
• QIS-FSV

Affected users

• All users of the services

Description of the fault

Update 27 November: The fault has been resolved. There is now a new web interface.

Currently, the login to BigBlueButton is disrupted.

We are working on a solution to the problem.

Affected services

• BigBlueButton

Affected users

• All users who want to log in to BBB

Workaround

The BBB service of Chemnitz University of Technology can be used with our central login. The same options are available there.

Description of the disruption

At around 6:30 am on 22 November 2024, maintenance will be carried out on part of the central URZ switch infrastructure. There will be a short outage of a few minutes in the accessibility of some services (especially VDI).

Affected services

• Virtual Desktop Infrastructure (VDI)

Affected users

• All VDI users

Description of the disruption

We are carrying out scheduled maintenance work on the central Shibboleth service on 21 November 2024. The downtime will be between 4 and 5 pm. During this time, the Shibboleth service will be restarted several times. During this time, logins via Shibboleth will not be possible.

Affected services

• Shibboleth and therefore all services where Shibboleth is used for authentication

Affected users

• Anybody who wants to log in to the backend of such a service

Description of the disruption

Update 12:15 pm: The server is available again.

The Exchange server has been disrupted since around 11:30 am and is therefore currently unavailable.

We are working to resolve the problem.

Affected services

• Exchange

Affected users

• All Exchange users

Description of the disruption

Due to maintenance work on the website tu-freiberg.de, the website will be unavailable on Tuesday from 10:00 am until probably 12:00 pm.

Affected services

• Web presence

Affected users

• Editors

Description of the disruption

Due to maintenance work on the video portal video.tu-freiberg.de, the portal will be unavailable from Thursday 8:00 am until probably Friday 12:00 pm.

Affected services

• Video portal

Affected users

• All video portal users
• All videos (embedded elsewhere) will be unavailable during this time

Description of the disruption

We are carrying out a system upgrade to version 6.x. The measures are planned for this Wednesday (31/07/2024) in the time from 9:00 - 10:00 am. All active connections will be disconnected.

The new version brings a new design (surveys and admin backend) and numerous improvements to the user interface.

Affected services

• LimeSurvey

Affected users

• Survey administrators
• Survey participants

Description of the fault

Update 12/07/2024: 12:46 p.m.: the fault is currently occurring again. Telephone calls to and from TUBAF numbers are not possible.

Update 12/07/2024, 11:20 a.m.: The fault has been rectified. Telephone calls to and from TUBAF numbers are possible again.

The telephone function for calls to and from outside TUBAF is currently disrupted.

We are working on a solution to the problem.

Affected services

• Phone calls to and from TUBAF numbers

Affected users

• All telephone users

Description of the disruption

The new release will be installed on the productive system. The measures are planned for Tuesday (25 June 2024) between 9:00 am and approx. 10:30 am.

All active connections will be disconnected. Therefore, please save your work before the maintenance begins.

Affected services

• Web presence (Drupal)

Affected users

• All Drupal editors

Description of the malfunction

This Friday, a malfunction occurred in the VPN. This means that use via the eduVPN client is currently not possible.

Update 10.05.: The malfunction has been fixed.

Affected services

• VPN

Affected users

• Anybody who wants to connect to the VPN

Description of the fault

Due to several errors in the HIS ERP applications, it is necessary to carry out an update. In addition, regular database maintenance is taking place. The measures are planned for this Wednesday (17.04.2024) in the time from 8:30 am to approx. 9:30 am.

All active connections will be disconnected. Therefore, please save your work before the maintenance begins and close the affected applications. You will be informed when the work on the system has been completed.

Affected services

• HIS-COB
• HIS-FSV
• HIS-SVA
• HIS-ISY
• QIS-FSV

Affected users

• All HIS users

Workaround

If urgent matters prevent the measure from being carried out, please contact us at short notice.

We will be happy to answer your questions at any time.

Contact person

Martin Kunze
ERP Competence Centre of Saxon Universities
Phone: +49 3731 39-4015
Email: Martin [dot] Kunze [at] tu-freibgerg [dot] de (Martin[dot]Kunze[at]tu-freibgerg[dot]de)

Description of the disruption

On this Wednesday and Thursday (25.10.2023 and 26.10.2023) the version change of HIS-ERP to version 2023.06 will take place. All associated applications such as COB, FSV, SVA, ISY-SVA and HIS-QIS (https://sbweb3.tu-freiberg.de) will be unavailable during this time.

The work is scheduled to begin on Wednesday at 7:45 am. Please save your work until this time and close all affected applications and tools.

The installation of the new version of the HIS client on your desktop computer is planned for Wednesday and should be done remotely after prior individual telephone consultation.

Affected services

• HIS-COB
• HIS-FSV
• HIS-SVA
• HIS-ISY-SVA
• HIS-QIS

Affected users

• All HIS users
• .users

Contact person

Martin Kunze
ERP Competence Centre of Saxon Universities
Telephone: +49 3731 39-4015
Email: Martin [dot] Kunze [at] tu-freibgerg [dot] de